A few months ago, I received an outrageous monthly bill from a company that I have been doing business with for many years. My bill was more than double what it was for the same time last year.
As soon as I discovered this problem, I contacted the company to tell them that there had to be some error with the bill. Based on what they told me, I assured them that they had made some major mistake because it was impossible that the bill was correct.
Despite several efforts to have the problem corrected, I was not able to get the company to acknowledge that they had made a serious error. I asked prayer from my church, at work, from friends, and we prayed often about it at home.
Through contact with a lawyer, I learned of a state agency that investigates complaints from people who have had such problems. After their initial investigation, I was disappointed that the regulator was siding with the company against me.
I continued to pray and pondered what to do next. Meanwhile, at my request, the investigator agreed to dig deeper into the possibility of either faulty equipment or a reading error or both being responsible for my outrageous bill.
I received word yesterday that further investigation showed that the company had in fact made a major error with my bill. What’s more, the investigator let me know that my actual bill for that period was even less than what it was for the same period last year.
Instead of having to pay the remainder of that outrageous bill, I have now received a credit for making a partial payment that was still for more than what we actually owed! I praise God for leading us to persist prayerfully in disputing this bill and for His finally delivering us from this problem through that prayerful persistence!
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